iFactor's products include Storm Center, the industry leading platform for utility outage communications, Notifi, our innovative customer preference management and proactive communications offering, and Mobile, our suite of off the shelf customer service Apps delivering high value transactions on the iPhone and Android platforms. The company also offers Streetlightoutages.com which uses an interactive map for managing outdoor light incident reports and Web Maps Connector which allows users of Smallworld GIS to access a wide array of cloud-based mapping data directly in Smallworld.